Roxio: Unable to change member account details due to security question

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You are trying to change some details in your Roxio member account, such as your email address, but are being hampered by the password reminder/security question, which you cannot recall.


If you have set a password reminder question/answer when you created your Roxio account, this would be visible in our customer support tool. Please get in touch with our technical support team for assistance.


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