Manually uninstalling WinZip

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If you are not able to uninstall WinZip using the appropriate Control Panel feature, you may be able to uninstall manually. Uninstall issues can occur for a variety of reasons. It is even possible that you will not find WinZip in the list of programs that can be uninstalled.

You may want to refer to some of the information in Command Line Basics when following these instructions.

To uninstall manually:
Note: Steps 1-4 only apply to versions 19 and 20.

  1. On the keyboard, press Windows key (the Windows key)+R to open Run
  2. Copy and paste the following into Run:
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
  3. Click OK to open the All User's Startup folder
  4. Delete the following shortcut files if they are present: FAH, Update Notifier, WinZip Previewer
  5. Open the WinZip folder, usually in C:\Program Files
    Note: If you have a 32-bit version of WinZip on a 64-bit version of Windows, you will need to open C:\Program Files (x86)
  6. Select and delete the Utils folder
  7. Click Continue in the Access Denied dialog, if it displays
  8. Press CTRL+A on the keyboard to select all of the WinZip program files
  9. Right click anywhere in the highlighted area and choose Properties
  10. Click the box next to Read Only until it is clear (no check mark, not colored)
    Clear the Read Only box
  11. Click OK
  12. Select the radio button next to "Apply changes to the selected items, subfolders and files" in the Confirm Attribute Changes dialog
    Clear the Read Only box
  13. Click OK
  14. Click Continue in the Access Denied dialog, if it displays
  15. Right click Start and choose Command Prompt (Administrator)
    For Windows 7, you will need to find Command Prompt on the Start menu, right click, and choose Run as administrator
  16. In the Command Prompt window type the appropriate line below (32-bit WinZip or 64-bit WinZip):
    "%ProgramFiles%\WinZip\winzip32" /uninstall
    "%ProgramFiles%\WinZip\winzip64" /uninstall
    For a 32-bit WinZip on a 64-bit system, use:
    "%ProgramFiles(x86)%\WinZip\winzip32" /uninstall
  17. Press Enter on the keyboard
  18. Respond to the dialogs that display to uninstall WinZip
  19. Restart your computer
  20. Delete the WinZip folder in the Program Files folder (removing all remaining files and subfolders)

If WinZip was on the uninstall list when you first tried uninstalling, continue with the steps below.

  1. On the keyboard, press Windows key (the Windows key)+R to open Run
  2. In the Run dialog type: regedit and click OK, which will open the Registry Editor
  3. Click Yes in the User Account Control dialog (if necessary)
  4. Browse to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\

  5. Click on {CD95F661-A5C4-44F5-A6AA-ECDD91C240??} to display its contents in the right pane of the Registry Editor and make certain that the DisplayName string value shows this to be WinZip
  6. After clicking {CD95F661-A5C4-44F5-A6AA-ECDD91C240??} to select it, press Delete on the keyboard
  7. Respond to the warning dialog that displays and close the Registry Editor

If you need assistance, please submit a ticket to Technical Support.

Related Articles:
How to uninstall WinZip
How to uninstall WinZip Courier

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