Cannot find the install package UM.MSI

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Issue: Cannot Install Roxio Software. I get the error "Cannot find the install package UM.MSI"

This problem can occur when you have a previous version of the software installed. Or, you may have a previous Sonic application installed.


Uninstall any previous version of the application, and also uninstall any Sonic application that may be installed. Reboot the computer and try to install your new Roxio application.


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