In order to fix this issue, please follow the steps below carefully:
- Go to your Start menu
- In the Run box (XP) or Search bar (Windows Vista, 7), type Regedit
- Go to HKEY_CURRENT_USER\Software\Corel\PrintEngine\13, 14, 15 or 16 (WordPerfect Office X3 = 13, X4 = 14, X5 = 15, X6 = 16)
Back up the registry key you are about to modify:
- Select 13, 14, 15 or 16 then click on File, Export
- Filename: ncase.reg, click Save
(The key will get regenerated at factory defaults when the Print function is called up from WordPerfect).
- Now, right click the 13, 14, 15 or 16 select Delete
- Exit Regedit
- Launch your WordPerfect, type some text, then click File, Print
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