System error
error: | malformed UTF-8 character in JSON string, at character offset 477 (before "\x{e9}er"},{"Effecti...") at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/RPC/Client.pm line 186. |
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context: |
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code stack: |
/opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/Carp.pm:291 /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm:1363 /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm:921 /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm:836 /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm:1108 /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm:833 /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm:1016 /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm:834 /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm:1108 /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm:833 /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm:802 /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm:153 /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/RPC/Client.pm:186 /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/RPC/Client.pm:118 /opt/kb/html/Stuff/NG/Corel/Handlers/Articles:97 /opt/kb/html/Stuff/NG/Corel/Body:1 /opt/kb/html/Stuff/PublicPage:5 /opt/kb/html/articles/index.html:31 /opt/kb/html/autohandler:143 |
malformed UTF-8 character in JSON string, at character offset 477 (before "\x{e9}er"},{"Effecti...") at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/RPC/Client.pm line 186. Trace begun at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Exceptions.pm line 125 HTML::Mason::Exceptions::rethrow_exception('malformed UTF-8 character in JSON string, at character offset 477 (before "\x{e9}er"},{"Effecti...") at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/RPC/Client.pm line 186.^J') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/Carp.pm line 291 Carp::croak('malformed UTF-8 character in JSON string, at character offset 477 (before "\x{e9}er"},{"Effecti...")') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm line 1363 JSON::PP::decode_error('malformed UTF-8 character in JSON string') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm line 921 JSON::PP::string at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm line 836 JSON::PP::value at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm line 1108 JSON::PP::object at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm line 833 JSON::PP::value at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm line 1016 JSON::PP::array at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm line 834 JSON::PP::value at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm line 1108 JSON::PP::object at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm line 833 JSON::PP::value at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm line 802 JSON::PP::PP_decode_json('JSON=HASH(0x55f3505e8b40)', '{"error":null,"id":"b17a8a9bba93e751d63d25cfc8a6b9a4","result":[{"EffectiveId":"125862","Summary":"Zip files with their folder information"},{"EffectiveId":"125865","Summary":"Quick examples of how to zip files with WinZip"},{"EffectiveId":"125870","Summary":"Compress the contents of a folder and later restore it"},{"EffectiveId":"125884","Summary":"Split Zip files and how to create them"},{"EffectiveId":"125884","Summary":"Fractionnement des fichiers Zip et comment les crM-ier"},{"EffectiveId":"125888","Summary":"How to manage the folder information WinZip stores in a Zip file?"},{"EffectiveId":"125909","Summary":"Restoring Data from Backups"},{"EffectiveId":"125915","Summary":"Zipping files: WinZip Classic view (ribbon)"},{"EffectiveId":"125922","Summary":"Overview of WinZip Tabs"},{"EffectiveId":"125923","Summary":"Zipping files: use WinZip Default view"},{"EffectiveId":"125928","Summary":"Learn more about various WinZip features"},{"EffectiveId":"125943","Summary":"Work with WinZip background tools"},{"EffectiveId":"126008","Summary":"WinZip 24.0 and 23.0 Background Tools"},{"EffectiveId":"126033","Summary":"Use Cloud Services with WinZip for sharing"}]}^J^J^J', 0) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm line 153 JSON::PP::decode('JSON=HASH(0x55f3505e8b40)', '{"error":null,"id":"b17a8a9bba93e751d63d25cfc8a6b9a4","result":[{"EffectiveId":"125862","Summary":"Zip files with their folder information"},{"EffectiveId":"125865","Summary":"Quick examples of how to zip files with WinZip"},{"EffectiveId":"125870","Summary":"Compress the contents of a folder and later restore it"},{"EffectiveId":"125884","Summary":"Split Zip files and how to create them"},{"EffectiveId":"125884","Summary":"Fractionnement des fichiers Zip et comment les crM-ier"},{"EffectiveId":"125888","Summary":"How to manage the folder information WinZip stores in a Zip file?"},{"EffectiveId":"125909","Summary":"Restoring Data from Backups"},{"EffectiveId":"125915","Summary":"Zipping files: WinZip Classic view (ribbon)"},{"EffectiveId":"125922","Summary":"Overview of WinZip Tabs"},{"EffectiveId":"125923","Summary":"Zipping files: use WinZip Default view"},{"EffectiveId":"125928","Summary":"Learn more about various WinZip features"},{"EffectiveId":"125943","Summary":"Work with WinZip background tools"},{"EffectiveId":"126008","Summary":"WinZip 24.0 and 23.0 Background Tools"},{"EffectiveId":"126033","Summary":"Use Cloud Services with WinZip for sharing"}]}^J^J^J') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/RPC/Client.pm line 186 JSON::RPC::ReturnObject::new('JSON::RPC::ReturnObject', 'HTTP::Response=HASH(0x55f350492340)', 'JSON=HASH(0x55f3505e8b40)') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/RPC/Client.pm line 118 JSON::RPC::Client::call('JSON::RPC::Client=HASH(0x55f350f066a0)', 'https://support.parallels.com/NoAuth/Api/KCS/Article', 'HASH(0x55f350f037c0)') called at /opt/kb/html/Stuff/NG/Corel/Handlers/Articles line 97 HTML::Mason::Commands::__ANON__('skip_header', 1, 'language', 'en', 'skip_footer', 1, 'change_lang', 'en', 'es_language', 'en', 'id', 125921, 'PageId', 'Articles') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Component.pm line 135 HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x55f34fe72728)', 'skip_header', 1, 'language', 'en', 'skip_footer', 1, 'change_lang', 'en', 'es_language', 'en', 'id', 125921, 'PageId', 'Articles') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1302 eval {...} at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1292 HTML::Mason::Request::comp(undef, undef, 'skip_header', 1, 'language', 'en', 'skip_footer', 1, 'change_lang', 'en', 'es_language', 'en', 'id', 125921, 'PageId', 'Articles') called at /opt/kb/html/Stuff/NG/Corel/Body line 1 HTML::Mason::Commands::__ANON__('skip_header', 1, 'skip_footer', 1, 'language', 'en', 'change_lang', 'en', 'id', 125921, 'es_language', 'en', 'PageId', 'Articles') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Component.pm line 135 HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x55f34fdf17f8)', 'skip_header', 1, 'skip_footer', 1, 'language', 'en', 'change_lang', 'en', 'id', 125921, 'es_language', 'en', 'PageId', 'Articles') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1302 eval {...} at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1292 HTML::Mason::Request::comp(undef, undef, 'skip_header', 1, 'skip_footer', 1, 'language', 'en', 'change_lang', 'en', 'id', 125921, 'es_language', 'en', 'PageId', 'Articles') called at /opt/kb/html/Stuff/PublicPage line 5 HTML::Mason::Commands::__ANON__('language', 'en', 'change_lang', 'en', 'es_language', 'en', 'id', 125921, 'PageId', 'Articles', 'skip_header', 1, 'skip_footer', 1) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Component.pm line 135 HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x55f34fe44e88)', 'language', 'en', 'change_lang', 'en', 'es_language', 'en', 'id', 125921, 'PageId', 'Articles', 'skip_header', 1, 'skip_footer', 1) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1302 eval {...} at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1292 HTML::Mason::Request::comp(undef, undef, undef, 'language', 'en', 'change_lang', 'en', 'es_language', 'en', 'id', 125921, 'PageId', 'Articles', 'skip_header', 1, 'skip_footer', 1) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1355 HTML::Mason::Request::scomp('HTML::Mason::Request::CGI=HASH(0x55f350f1e180)', '/Stuff/PublicPage', 'language', 'en', 'change_lang', 'en', 'es_language', 'en', 'id', 125921, 'PageId', 'Articles', 'skip_header', 1, 'skip_footer', 1) called at /opt/kb/html/articles/index.html line 31 HTML::Mason::Commands::__ANON__('change_lang', 'en', 'id', 125921, 'language', 'en', 'change_lang', 'en', 'es_language', 'en', 'id', 125921) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Component.pm line 135 HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x55f34fe67e70)', 'change_lang', 'en', 'id', 125921, 'language', 'en', 'change_lang', 'en', 'es_language', 'en', 'id', 125921) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1302 eval {...} at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1292 HTML::Mason::Request::comp(undef, undef, undef, 'change_lang', 'en', 'id', 125921, 'language', 'en', 'change_lang', 'en', 'es_language', 'en', 'id', 125921) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 955 HTML::Mason::Request::call_next('HTML::Mason::Request::CGI=HASH(0x55f350f1e180)', 'language', 'en', 'change_lang', 'en', 'es_language', 'en', 'id', 125921) called at /opt/kb/html/autohandler line 143 HTML::Mason::Commands::__ANON__('change_lang', 'en', 'id', 125921) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Component.pm line 135 HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x55f34fd468c0)', 'change_lang', 'en', 'id', 125921) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1297 eval {...} at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1292 HTML::Mason::Request::comp(undef, undef, undef, 'change_lang', 'en', 'id', 125921) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 481 eval {...} at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 481 eval {...} at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 433 HTML::Mason::Request::exec('HTML::Mason::Request::CGI=HASH(0x55f350f1e180)') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/CGIHandler.pm line 179 eval {...} at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/CGIHandler.pm line 179 HTML::Mason::Request::CGI::exec('HTML::Mason::Request::CGI=HASH(0x55f350f1e180)') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Interp.pm line 342 HTML::Mason::Interp::exec(undef, undef, 'change_lang', 'en', 'id', 125921) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/CGIHandler.pm line 110 eval {...} at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/CGIHandler.pm line 110 HTML::Mason::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH(0x55f34fd106d8)', 'HASH(0x55f3507e98d8)') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/CGIHandler.pm line 62 HTML::Mason::CGIHandler::handle_cgi_object('HTML::Mason::CGIHandler=HASH(0x55f34fd106d8)', 'CGI::Fast=HASH(0x55f350f4fe30)') called at /opt/kb/bin/handler.pl line 111 KB::ProcessMasonRequest('HTML::Mason::CGIHandler=HASH(0x55f34fd106d8)', 'CGI::Fast=HASH(0x55f350f4fe30)') called at /opt/kb/bin/kb.pl line 153 eval {...} at /opt/kb/bin/kb.pl line 153