How to create a WinZip dump to send to Technical Support

1 users found this article helpful

WinZip will respond to a command by creating a report file containing information about your Windows version, WinZip version, the files installed, and most of the WinZip specific registry settings. Sending this with your request for technical support can be helpful.

Please do the following to create a dump file:

  1. On the keyboard, press the Windows key+R
  2. In the Run dialog type:

Note: For both commands, there is a space before /dump.

Was this article helpful?

Tell us how we can improve it.