Burn Error: “Insert a new disc” or “The inserted disc is not blank”

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When trying to burn a disc, it is possible that you might receive one of the following errors:

Error 1: Please insert a new disc and close burner tray for writing disc 1 of 1

This error means that there is no disc detected in the selected drive.

Error 2: The inserted disc is not blank or is not erasable. Please insert a writable disc and press OK to retry.

This error means that the inserted disc already has something written onto it.

To resolve either of these errors, try the following:

1. If you have more than one burner, make sure that your Device setting is set properly.

2. Insert a blank disc.

3. Try to burn the disc again.


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