Complete uninstall instructions for Creator 2011 2012

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Users should always try to remove Roxio Creator 2011/2012 from Control Panel in Windows.

Windows 7 and Vista: Start button > Control Panel > Programs and Features

Windows XP: Start > Control Panel > Add/Remove Programs

The solutions below should only be tried if you encounter installation issue after you have removed Creator 2011/2012 using the uninstall options in Windows:

The Creator 2011 System Cleaner should only be used as a last resort and will wrok with both Creator 2011 and 2012. Please read the instructions carefully to ensure the Creator 2011 System Cleaner works properly.

To use the System Cleaner:


  1. Stop any Roxio installation or program processes.





  1. Download and install the Creator 2011 System Cleaner here. After downloading, unzip the C2011_CleanSystem.bat file to the folder where the installer files are extracted to in Step 2. It should be in the same folder as the Creator 2011 setup.exe file.




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