Note:Entries given in these instructions may have 9, 10, or 11 (Creator 2009) appended to them, depending on version.
- Click Start --> Run.
 - Type "msconfig" and click on the OK button.
 - Select the Startup tab.
 - Disable (uncheck) RoxWatchTray and/or CommonSDK (if present)
 - Go to the Services tab.
 - Disable Roxio Hard Drive Watcher.
 - Click on the Apply button and then click on OK.
 - Click YES to restart the computer.
 
To reverse these changes, follow the above steps and check the boxes we unchecked.
NOTE: If the above the instructions do not resolve the issue, you may need to perform a clean installation of your software to correct the issue:
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