Update Manager Service issues and resolutions

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For MyDVD 6.x or Digital Media Studio:

This may be caused by removing certain non-Sonic/Roxio applications that share file resources with our Sonic/Roxio software. To fix, you will need to replace these files with this fix utility:


Be sure all Sonic and Roxio applications are shut down before launching this utility. This hotfix requires a reboot. No reinstallation of the software is necessary.


  1. There are no separate user settings to limit the frequency with which Update Manager checks for updates. Currently supported Roxio software allows users to opt out of Update manager Activation. To disable Update Manager do the following:
    • Launch the software
    • Go to Tools --> Options --> General.
    • Uncheck "Check for updates" under the "Start up" payne.
    • Click OK.
  2. This can also be an error of the Update Manager unsuccessfully attempting to update itself. To update, remove this program using the Add/Remove Programs control panel. It will be called either "Roxio Update Manager" or "Sonic Update Manager". Then download the latest version here and install.


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