Roxio: You cannot find your Product Key

8 users found this article helpful

If you have misplaced your CD Key/Serial number, first please try to locate it by following the instructions below:

If you are reading this prior to misplacing your CD Key, it is recommended that you register your software to access your CD Key or save the information in a safe place such as the User Guide/Manual.

If you still cannot find your CD Key after following the steps above, please get in touch with the technical support team with your proof-of-purchase, such as your Cleverbridge or Digital River order number (if purchased directly from us), or a scanned/PDF copy of your purchase invoice (if purchased from a 3rd-party authorized reseller), as we may be able to help recover your product key.



Was this article helpful?

Tell us how we can improve it.