Resolving Activation issues with Sonic or Roxio software bundled on Dell computers

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These questions and answers only pertain to applications bundled on Dell computers shipped on or after 1/16/2006.

The products that require activation are a select few products that Dell is shipping. These products include: CinePlayer 3.0, DMX, and MyDVD. There are two other applications that can cause activation prompts to appear. These products are Media Center and Windows Media Player.

To ensure the best possible product experience, functionality of MPEG 2 encoding and decoding must be activated before this functionality can be used in the product.

Please contact Dell for assistance.


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