Print button appears grey after installing WordPerfect X7 Service Pack 2

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If your print button appears grey after installing WordPerfect X7 Service Pack 2 when you have printable text in your active document , you will need to refresh WPO's Printer information.


To resolve the issue:

Note: It is important to remember that whenever a change to the registry is made, it is necessary to make a backup copy of the Windows

registry. For information on how to do this, please click here.


Once your registry is backed up:


1. Close WordPerfect Office X7 applications.

2. Reset your WordPerfect printer settings:

3. In Registry Editor navigate to "PrintEngine" it is located in:

4. Right click on the PrintEngine folder > Rename. Rename the folder to "PrintEngineOld"

5. Your printer information will be refreshed on the next launch of WordPerfect X7

 

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