Windows 7 Support and Compatibility with Roxio products

1 users found this article helpful


Product Compatibility

Roxio is happy to support many of your favorite Roxio products on Microsoft's latest operating system release, Windows 7.

Previous versions of Roxio or Sonic branded software that are not listed below as "Windows 7 compatible" will run into compatibility issues and are not supported by Roxio for any errors from installing non-compatible software onto Windows 7.

The following products have been designed to be Window 7 compatible (as of January 2012):

The following products have been UPDATED to be Windows 7 compatible (as of January 2012):

You have a windows 7 compatible version of the product listed above if:



How do I get Windows 7 compatible Roxio software?

Existing customers can upgrade to the latest Windows 7 compatible software at the Roxio Upgrade Center. New Customers can get the latest software at the Roxio eStore or call our Inside Sales Team at 1-877-582-6735 (Monday - Friday, 9 AM to 7 PM, EST - excluding Roxio holidays) if you have any questions.

Roxio strongly recommends that you run the Windows 7 Upgrade Advisor. This will ensure that you will get the most out of Roxio software on Windows 7.

What happens if I try to install a non-compatible product on Windows 7?

Some products may not install properly and have limited functionality - even if the product appears to install properly. Please note that Roxio will not provide support for products installed on Windows 7 that are not Windows 7 Compatible. Roxio will not support any products installed on a pre-released version of Windows 7.

Windows RC and Beta Compatibility

Customers using the RC or Beta versions of Windows 7 that have not been upgraded to the retail release cannot be guaranteed proper functionality with our software Ð even if the software is compatible with Windows 7.


Was this article helpful?

Tell us how we can improve it.