Toast 20 "Extras" applications could not be opened because it could not be found

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Symptoms

All extras including Akrilic, DiscCatalogMaker RE, Roxio Video Player, Live Screen Capture, Toast Audio Assistant, Roxio Secure Burn, Toast Slice and MultiCam Capture and Editing will not open.

Cause

The user does not have permission to open the apps. For instance, if the user tries to launch the Live Screen Capture app from Toast's Extras menu, or from the Capture tab, a message comes up stating the app could not be found.

Live Screen Capture could not be opened

 

If the user goes to Finder > Applications > Toast 20 Applications, the Toast 20 Applications folder shows a "not allowed" icon on it (red circle with a minus sign), as seen below.

No permission to open Toast 20 Applications folder

If the user attempts to open the Toast 20 Applications folder, a message comes up stating that the user does not have permission to see its contents.

Resolution

To fix this issue, the user's sign-in name needs to be added to the Sharing & Permissions list with full Read & Write privileges. Follow the steps below:
1. Right-click on the Toast 20 Applications folder;
2. Select "Get Info" from the menu;
3. Scroll down to the Sharing & Permissions section;

Sharing and Permissions list
4. Click the padlock icon and enter your password. This will allow you to make changes;
5. Click the plus (+) button and select your username to add it.

Once, added to the list, reboot your Mac. You should now be able to open the folder and use the apps.

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