Symptoms:
Cannot find an expected backup timed file in WordPerfect
Cause:
WordPerfect's Timed Backup protects you from unexpected failures (like a computer crash, a power outage and so on), but not from you choosing to not save a file. If you close a file and choose "No" when prompted to save the document, the backup file is deleted because you said "No," do not keep the file.
Note: Once the file has been saved successfully, the backup is removed as it is no longer needed (the current version of the file has been saved somewhere else).
Resolution:
You can manually look for WordPerfect Backup files as follows:
- Open WordPerfect. You may be prompted to open your backup file. Answer YES if prompted!
- Once Open, please use File > Save As to save it to a new location.
- Next time you open WordPerfect, and the file has been saved elsewhere, you can safely remove the backup.
- If there were no prompts about backup files on startup, continue with these steps:
- Click Tools, Settings, Files icon
- Select the entire content of the backup folder field and copy it to the clipboard (Pressing Ctrl+C will do this, or you can right click and choose Copy from the context menu)
- Press WinKey+R on your keyboard to open the Windows Run prompt
- Erase anything in the Open field, then click into the open field.
- Press Ctrl+V to paste the backup path into the Open field.
- Click OK
- The backup folder will now open.
- If this folder is empty, there are no backup files.
- If there are files in this folder, it is best to move them to another location.
- Files with a .bk! file extension can be renamed to .wpd so that WordPerfect will recognize them.
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