How to create a new Administrator account in macOS

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How To

Create a new Administrator user account on a Mac computer 

Purpose

To address various user profile-related errors or crashes. If none of your troubleshooting efforts achieve any fruitful outcome, you can create a new Administrator account and see if the issue goes away.

Procedure

Follow the steps below to create a new Administrator account:

  1. On your Mac, choose the Apple menu 

     > System Preferences, then click Users & Groups.
    Users & Groups window

    If the padlock icon at the bottom left is locked , click it to unlock the preference pane.
    Password dialog box

  2. Click the Add button  below the list of users.

  3. Click the New Account pop-up menu, then choose "Administrator". For more information about the options for each type of user, click the question mark icon (i.e., Help) in the lower-left corner of the dialog.
    New user dialog box

  4. Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later.

  5. Enter your preferred password, then enter it again to verify. Enter a password hint to help remind you of your password.

  6. Click Create User.

  7. Try running your Roxio program again and see if the problem has been fixed. 

 

If the problem has been fixed, you can choose to make this new user account your main account and migrate all your user files from the old one.

 

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