Resolving compatibility issues between PaintShop Pro 2023 Update 2 and VideoStudio 2023

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The compatibility issue arises from the IPP SDK version in PaintShop Pro 2023 Update 2 not being up-to-date, leading to two significant problems.

Resolution

Please follow the steps below to install a hotfix for PaintShop Pro 2023 Update 2. 

Note: This hotfix is designed explicitly for PaintShop Pro 2023 Update 2 (version 25.2.0.58) and addresses the outlined compatibility issues. If Update 2 isn't yet installed on your computer, please visit the PaintShop Pro Updates page to download it, then apply the hotfix by following the instructions below. 

  1. Close PaintShop Pro 2023 application. Ensure PSP2023 is not running before proceeding with the installation.
  2. Download the hotfix file.
  3. Install Hotfix
    • Locate and run the PSP2023_Update2_Hotfix1.exe file.
    • Follow the on-screen prompts to complete the installation.

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