General info about “My account”
- How do I find my product to download?
In the product list, click the Actions icon and choose ‘Downloads’. This will redirect you to the product download page for the specified product. From the page, look for the product version that matches your serial number version (typically indicated with the serial number prefix).
- Where do I find my products and license information?
To access and manage your account information, sign into “My Account” (myaccount.corel.com). If your product is a subscription, it will appear in the ‘Subscription Products’ list. If your product was a “one-time purchase”, it will appear in the ‘Perpetual Products’ list. If your CorelDRAW Graphics Suite or Technical Suite license contains multiple seats (and is an active subscription or a perpetual license purchased after 2025), your team product will appear in the ‘Team Products’.
- How do I find my serial numbers?
In the product list, click the Actions icon and choose ‘Manage Details’ from the menu. This will bring you to the details page. At the top of the page, your most recent serial numbers will be displayed. Click ‘+ more’ to view older serial numbers. Click the Copy button to copy the Serial number to your clipboard to use when installing.
- How do I remove devices from my account?
If you have exceeded your device limit, you may be prevented from installing the product on a new device. You will receive an error message alerting you to this issue.
To remove excess devices that you no longer use:
a. In the corresponding product list, select the Actions menu for the license for which you’d like to remove devices. Choose ‘Manage Details’.
i. If viewing a Team product: On the Details page, click ‘Choose Devices’.
b. Select the devices you wish to remove.
c. Select the Delete button in the top right corner.
d. Note: Removing a device will sign you out of all product versions installed on that device.
Guidance about Team Products for CorelDRAW Graphics Suite and CorelDRAW Technical Suite
- What is a Team product? What is an admin?
If you own a CorelDRAW product (business, academic, government) subscription or perpetual license with multiple seats that includes version 2025 or later, you will find it in ‘Team Products’. As the owner of a license with multiple seats, you will have admin permissions, which include adding members to your team and managing the installations for that team.
By adding members to your team, you permit the members to sign into the product using their own Corel customer account, allowing them to access their own cloud services while using the team license. However, if you wish to install a team product directly, you can still install the product yourself, or deploy using one of the software deployment methods documented in the Deployment Guide, on as many devices as is permitted for your number of seats.
- How do I invite team members to my team product?
If you own a CorelDRAW product license with multiple seats that includes version 2025 or later, you can now access member invitation workflows.
To invite a membera. Go to ‘Team Products’.
b. In the list, select actions menu for the license you wish to invite members to. Choose ‘Manage Details’.
c. At the top of the page, Click the ‘Invite’ button.
d. Add the emails to the form. You may add a custom message in the invite form.
e. Click Send.Invited members will receive an email with an Accept Invite link. After clicking the link, they must sign in or create an account with the email that was invited to join.
- How many members can I add to my team product?
You can add members equal to the number of seats assigned to your license. After a member accepts the invite, you may add additional seats for that user. If you add an additional seat to a member, that will reduce the total number of members you can add.
- How many devices can each member use?
Each member can use the product on a number of devices equal to the number of seats assigned to them. By default, each invited member will only have a single seat assigned, giving them permission to install the product on one device. If a member needs to install on more than one device, you can add seats to the member in the Members list.
- Can I manage my team-member's devices and installations?
Yes, as the admin, you can manage the installations and device list for all members of your team.
To view and remove excess devices from your team:
a. In the ‘Team Products’ section, select the Actions menu for the license for which you’d like to remove devices. Choose ‘Manage Details’.
b. To view the devices:
i. On the Details page, Choose Devices.
ii. You can filter the list by typing in the member email into the search bar. The list will filter to show the installations and devices corresponding to the search terms.
c. To remove devices:
i. Select the devices you wish to remove.
ii. Select the Delete button in the top right corner.
iii. When a device is removed, the member will be signed out of all installations on that device. They may sign into the product again to continue using it.
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