System error
| error: | malformed JSON string, neither array, object, number, string or atom, at character offset 3 (before "<html><body>\x{a}\x{a}...") at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/RPC/Client.pm line 186. |
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| context: |
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| code stack: |
/opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/Carp.pm:291 /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm:1363 /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm:1184 /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm:838 /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm:802 /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm:153 /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/RPC/Client.pm:186 /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/RPC/Client.pm:118 /opt/kb/html/Stuff/NG/Corel/Handlers/Articles:78 /opt/kb/html/Stuff/NG/Corel/Body:1 /opt/kb/html/Stuff/PublicPage:5 /opt/kb/html/articles/index.html:31 /opt/kb/html/autohandler:143 |
malformed JSON string, neither array, object, number, string or atom, at character offset 3 (before "<html><body>\x{a}\x{a}...") at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/RPC/Client.pm line 186.
Trace begun at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Exceptions.pm line 125
HTML::Mason::Exceptions::rethrow_exception('malformed JSON string, neither array, object, number, string or atom, at character offset 3 (before "<html><body>\x{a}\x{a}...") at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/RPC/Client.pm line 186.^J') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/Carp.pm line 291
Carp::croak('malformed JSON string, neither array, object, number, string or atom, at character offset 3 (before "<html><body>\x{a}\x{a}...")') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm line 1363
JSON::PP::decode_error('malformed JSON string, neither array, object, number, string or atom') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm line 1184
JSON::PP::word at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm line 838
JSON::PP::value at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm line 802
JSON::PP::PP_decode_json('JSON=HASH(0x55e763d787e8)', '^J^J^J<html><body>^J^J<p align="center"><font face="Verdana, Arial, Helvetica, sans-serif"><b>System error</b></font></p>^J<table border="0" cellspacing="0" cellpadding="1">^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>error:</b> </font></td>^J <td align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2">Cannot write to \'/opt/rt3/var/log/rt.log\': at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch/File.pm line 149.<br></font></td>^J </tr>^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>context:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2">^J <table border="0" cellpadding="0" cellspacing="0">^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>...</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"></font></td>^J </tr>^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>145:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"> defined syswrite( $fh, $p{message} )</font></td>^J </tr>^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>146:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"> or die "Cannot write to \'$self->{filename}\': $!";</font></td>^J </tr>^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>147:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"> }</font></td>^J </tr>^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>148:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"> else {</font></td>^J </tr>^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>149:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><font color=red> print $fh $p{message}</font></font></td>^J </tr>^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>150:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"> or die "Cannot write to \'$self->{filename}\': $!";</font></td>^J </tr>^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>151:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"> }</font></td>^J </tr>^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>152:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"></font></td>^J </tr>^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>153:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"> if ( $self->{close_after_write} ) {</font></td>^J </tr>^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>...</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"></font></td>^J </tr>^J^J^J </table>^J </font></td>^J </tr>^J <tr>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>code stack:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2">^J /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch/File.pm:149<br>^J /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch/Output.pm:64<br>^J /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch.pm:170<br>^J /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch.pm:23<br>^J /opt/rt3/local/lib/RT.pm:1499<br>^J /opt/rt3/local/html/Elements/SetupSessionCookie:111<br>^J /opt/rt3/local/html/autohandler:72<br>^J </font></td>^J </tr>^J</table>^J^J<a href="#raw">raw error</a><br>^J^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J^J^J<a name="raw"></a>^J^J<pre>Cannot write to \'/opt/rt3/var/log/rt.log\': at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch/File.pm line 149.^J^J^JTrace begun at /opt/rt3/local/lib/HTML/Mason/Exceptions.pm line 130^JHTML::Mason::Exceptions::rethrow_exception(\'Cannot write to \\'/opt/rt3/var/log/rt.log\\': at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch/File.pm line 149.^J\') called at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch/File.pm line 149^JLog::Dispatch::File::log_message(\'Log::Dispatch::File=HASH(0x5556f46e03c0)\', \'level\', \'error\', \'message\', \'[Sat Jun 29 20:07:20 2024] [27554] [error]: SESSION: error occurred in creating new record for RT::UserSession: Object could not be created (/home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Component.pm:135)^J\') called at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch/Output.pm line 64^JLog::Dispatch::Output::_log_with_num(\'Log::Dispatch::File=HASH(0x5556f46e03c0)\', 4, \'level\', \'error\', \'message\', \'SESSION: error occurred in creating new record for RT::UserSession: Object could not be created\') called at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch.pm line 170^JLog::Dispatch::_log_with_num(\'Log::Dispatch=HASH(0x5556f46dfd48)\', 4, \'level\', \'error\', \'message\', \'SESSION: error occurred in creating new record for RT::UserSession: Object could not be created\') called at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch.pm line 23^JLog::Dispatch::__ANON__(\'Log::Dispatch=HASH(0x5556f46dfd48)\', \'SESSION: error occurred in creating new record for RT::UserSession: Object could not be created\') called at /opt/rt3/local/lib/RT.pm line 1499^JRT::TieSession(\'sid\', undef, \'session_ref\', \'HASH(0x5556f7b5c580)\') called at /opt/rt3/local/html/Elements/SetupSessionCookie line 111^JHTML::Mason::Commands::__ANON__(\'POSTDATA\', \'{"params":["api_kb","lqUUTv4kfKA35"],"version":"1.1","method":"Login"}\') called at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Component.pm line 135^JHTML::Mason::Component::run(\'HTML::Mason::Component::FileBased=HASH(0x5556f7098ef8)\', \'POSTDATA\', \'{"params":["api_kb","lqUUTv4kfKA35"],"version":"1.1","method":"Login"}\') called at /opt/rt3/local/lib/HTML/Mason/Request.pm line 1262^Jeval {...} at /opt/rt3/local/lib/HTML/Mason/Request.pm line 1252^JHTML::Mason::Request::comp(undef, undef, \'POSTDATA\', \'{"params":["api_kb","lqUUTv4kfKA35"],"version":"1.1","method":"Login"}\') called at /opt/rt3/local/html/autohandler line 72^JHTML::Mason::Commands::__ANON__(\'POSTDATA\', \'{"params":["api_kb","lqUUTv4kfKA35"],"version":"1.1","method":"Login"}\') called at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Component.pm line 135^JHTML::Mason::Component::run(\'HTML::Mason::Component::FileBased=HASH(0x5556f6fe4c98)\', \'POSTDATA\', \'{"params":["api_kb","lqUUTv4kfKA35"],"version":"1.1","method":"Login"}\') called at /opt/rt3/local/lib/HTML/Mason/Request.pm line 1257^Jeval {...} at /opt/rt3/local/lib/HTML/Mason/Request.pm line 1252^JHTML::Mason::Request::comp(undef, undef, undef, \'POSTDATA\', \'{"params":["api_kb","lqUUTv4kfKA35"],"version":"1.1","method":"Login"}\') called at /opt/rt3/local/lib/HTML/Mason/Request.pm line 460^Jeval {...} at /opt/rt3/local/lib/HTML/Mason/Request.pm line 460^Jeval {...} at /opt/rt3/local/lib/HTML/Mason/Request.pm line 412^JHTML::Mason::Request::exec(\'HTML::Mason::Request::CGI=HASH(0x5556f793f2a8)\') called at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/CGIHandler.pm line 179^Jeval {...} at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/CGIHandler.pm line 179^JHTML::Mason::Request::CGI::exec(\'HTML::Mason::Request::CGI=HASH(0x5556f793f2a8)\') called at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Interp.pm line 342^JHTML::Mason::Interp::exec(undef, undef, \'POSTDATA\', \'{"params":["api_kb","lqUUTv4kfKA35"],"version":"1.1","method":"Login"}\') called at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/CGIHandler.pm line 110^Jeval {...} at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/CGIHandler.pm line 110^JHTML::Mason::CGIHandler::_handler(\'HTML::Mason::CGIHandler=HASH(0x5556f1e58738)\', \'HASH(0x5556f7b4e020)\') called at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/CGIHandler.pm line 62^JHTML::Mason::CGIHandler::handle_cgi_object(\'HTML::Mason::CGIHandler=HASH(0x5556f1e58738)\', \'CGI::Fast=HASH(0x5556f7ae8ac0)\') called at /opt/rt3/bin/mason_handler.fcgi line 46^Jeval {...} at /opt/rt3/bin/mason_handler.fcgi line 46^J</pre>^J^J</body></html>^J', 0) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/PP.pm line 153
JSON::PP::decode('JSON=HASH(0x55e763d787e8)', '^J^J^J<html><body>^J^J<p align="center"><font face="Verdana, Arial, Helvetica, sans-serif"><b>System error</b></font></p>^J<table border="0" cellspacing="0" cellpadding="1">^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>error:</b> </font></td>^J <td align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2">Cannot write to \'/opt/rt3/var/log/rt.log\': at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch/File.pm line 149.<br></font></td>^J </tr>^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>context:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2">^J <table border="0" cellpadding="0" cellspacing="0">^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>...</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"></font></td>^J </tr>^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>145:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"> defined syswrite( $fh, $p{message} )</font></td>^J </tr>^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>146:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"> or die "Cannot write to \'$self->{filename}\': $!";</font></td>^J </tr>^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>147:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"> }</font></td>^J </tr>^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>148:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"> else {</font></td>^J </tr>^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>149:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><font color=red> print $fh $p{message}</font></font></td>^J </tr>^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>150:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"> or die "Cannot write to \'$self->{filename}\': $!";</font></td>^J </tr>^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>151:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"> }</font></td>^J </tr>^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>152:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"></font></td>^J </tr>^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>153:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"> if ( $self->{close_after_write} ) {</font></td>^J </tr>^J^J <tr>^J <td nowrap="nowrap" align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>...</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"></font></td>^J </tr>^J^J^J </table>^J </font></td>^J </tr>^J <tr>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2"><b>code stack:</b> </font></td>^J <td align="left" valign="top" nowrap="nowrap"><font face="Verdana, Arial, Helvetica, sans-serif" size="-2">^J /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch/File.pm:149<br>^J /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch/Output.pm:64<br>^J /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch.pm:170<br>^J /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch.pm:23<br>^J /opt/rt3/local/lib/RT.pm:1499<br>^J /opt/rt3/local/html/Elements/SetupSessionCookie:111<br>^J /opt/rt3/local/html/autohandler:72<br>^J </font></td>^J </tr>^J</table>^J^J<a href="#raw">raw error</a><br>^J^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J<br>^J^J^J<a name="raw"></a>^J^J<pre>Cannot write to \'/opt/rt3/var/log/rt.log\': at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch/File.pm line 149.^J^J^JTrace begun at /opt/rt3/local/lib/HTML/Mason/Exceptions.pm line 130^JHTML::Mason::Exceptions::rethrow_exception(\'Cannot write to \\'/opt/rt3/var/log/rt.log\\': at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch/File.pm line 149.^J\') called at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch/File.pm line 149^JLog::Dispatch::File::log_message(\'Log::Dispatch::File=HASH(0x5556f46e03c0)\', \'level\', \'error\', \'message\', \'[Sat Jun 29 20:07:20 2024] [27554] [error]: SESSION: error occurred in creating new record for RT::UserSession: Object could not be created (/home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Component.pm:135)^J\') called at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch/Output.pm line 64^JLog::Dispatch::Output::_log_with_num(\'Log::Dispatch::File=HASH(0x5556f46e03c0)\', 4, \'level\', \'error\', \'message\', \'SESSION: error occurred in creating new record for RT::UserSession: Object could not be created\') called at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch.pm line 170^JLog::Dispatch::_log_with_num(\'Log::Dispatch=HASH(0x5556f46dfd48)\', 4, \'level\', \'error\', \'message\', \'SESSION: error occurred in creating new record for RT::UserSession: Object could not be created\') called at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/Log/Dispatch.pm line 23^JLog::Dispatch::__ANON__(\'Log::Dispatch=HASH(0x5556f46dfd48)\', \'SESSION: error occurred in creating new record for RT::UserSession: Object could not be created\') called at /opt/rt3/local/lib/RT.pm line 1499^JRT::TieSession(\'sid\', undef, \'session_ref\', \'HASH(0x5556f7b5c580)\') called at /opt/rt3/local/html/Elements/SetupSessionCookie line 111^JHTML::Mason::Commands::__ANON__(\'POSTDATA\', \'{"params":["api_kb","lqUUTv4kfKA35"],"version":"1.1","method":"Login"}\') called at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Component.pm line 135^JHTML::Mason::Component::run(\'HTML::Mason::Component::FileBased=HASH(0x5556f7098ef8)\', \'POSTDATA\', \'{"params":["api_kb","lqUUTv4kfKA35"],"version":"1.1","method":"Login"}\') called at /opt/rt3/local/lib/HTML/Mason/Request.pm line 1262^Jeval {...} at /opt/rt3/local/lib/HTML/Mason/Request.pm line 1252^JHTML::Mason::Request::comp(undef, undef, \'POSTDATA\', \'{"params":["api_kb","lqUUTv4kfKA35"],"version":"1.1","method":"Login"}\') called at /opt/rt3/local/html/autohandler line 72^JHTML::Mason::Commands::__ANON__(\'POSTDATA\', \'{"params":["api_kb","lqUUTv4kfKA35"],"version":"1.1","method":"Login"}\') called at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Component.pm line 135^JHTML::Mason::Component::run(\'HTML::Mason::Component::FileBased=HASH(0x5556f6fe4c98)\', \'POSTDATA\', \'{"params":["api_kb","lqUUTv4kfKA35"],"version":"1.1","method":"Login"}\') called at /opt/rt3/local/lib/HTML/Mason/Request.pm line 1257^Jeval {...} at /opt/rt3/local/lib/HTML/Mason/Request.pm line 1252^JHTML::Mason::Request::comp(undef, undef, undef, \'POSTDATA\', \'{"params":["api_kb","lqUUTv4kfKA35"],"version":"1.1","method":"Login"}\') called at /opt/rt3/local/lib/HTML/Mason/Request.pm line 460^Jeval {...} at /opt/rt3/local/lib/HTML/Mason/Request.pm line 460^Jeval {...} at /opt/rt3/local/lib/HTML/Mason/Request.pm line 412^JHTML::Mason::Request::exec(\'HTML::Mason::Request::CGI=HASH(0x5556f793f2a8)\') called at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/CGIHandler.pm line 179^Jeval {...} at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/CGIHandler.pm line 179^JHTML::Mason::Request::CGI::exec(\'HTML::Mason::Request::CGI=HASH(0x5556f793f2a8)\') called at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Interp.pm line 342^JHTML::Mason::Interp::exec(undef, undef, \'POSTDATA\', \'{"params":["api_kb","lqUUTv4kfKA35"],"version":"1.1","method":"Login"}\') called at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/CGIHandler.pm line 110^Jeval {...} at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/CGIHandler.pm line 110^JHTML::Mason::CGIHandler::_handler(\'HTML::Mason::CGIHandler=HASH(0x5556f1e58738)\', \'HASH(0x5556f7b4e020)\') called at /home/ssm-user/perl5/perlbrew/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/CGIHandler.pm line 62^JHTML::Mason::CGIHandler::handle_cgi_object(\'HTML::Mason::CGIHandler=HASH(0x5556f1e58738)\', \'CGI::Fast=HASH(0x5556f7ae8ac0)\') called at /opt/rt3/bin/mason_handler.fcgi line 46^Jeval {...} at /opt/rt3/bin/mason_handler.fcgi line 46^J</pre>^J^J</body></html>^J') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/RPC/Client.pm line 186
JSON::RPC::ReturnObject::new('JSON::RPC::ReturnObject', 'HTTP::Response=HASH(0x55e763aa6b80)', 'JSON=HASH(0x55e763d787e8)') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/JSON/RPC/Client.pm line 118
JSON::RPC::Client::call('JSON::RPC::Client=HASH(0x55e763d06c98)', 'https://support.myparallels.com/NoAuth/Api/User', 'HASH(0x55e7632d3668)') called at /opt/kb/html/Stuff/NG/Corel/Handlers/Articles line 78
HTML::Mason::Commands::__ANON__('skip_header', 1, 'language', 'en', 'skip_footer', 1, 'change_lang', 'fr', 'es_language', 'hk', 'id', 126538, 'PageId', 'Articles') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x55e762c08750)', 'skip_header', 1, 'language', 'en', 'skip_footer', 1, 'change_lang', 'fr', 'es_language', 'hk', 'id', 126538, 'PageId', 'Articles') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1302
eval {...} at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1292
HTML::Mason::Request::comp(undef, undef, 'skip_header', 1, 'language', 'en', 'skip_footer', 1, 'change_lang', 'fr', 'es_language', 'hk', 'id', 126538, 'PageId', 'Articles') called at /opt/kb/html/Stuff/NG/Corel/Body line 1
HTML::Mason::Commands::__ANON__('skip_header', 1, 'skip_footer', 1, 'language', 'en', 'change_lang', 'fr', 'id', 126538, 'es_language', 'hk', 'PageId', 'Articles') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x55e762bf8cb8)', 'skip_header', 1, 'skip_footer', 1, 'language', 'en', 'change_lang', 'fr', 'id', 126538, 'es_language', 'hk', 'PageId', 'Articles') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1302
eval {...} at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1292
HTML::Mason::Request::comp(undef, undef, 'skip_header', 1, 'skip_footer', 1, 'language', 'en', 'change_lang', 'fr', 'id', 126538, 'es_language', 'hk', 'PageId', 'Articles') called at /opt/kb/html/Stuff/PublicPage line 5
HTML::Mason::Commands::__ANON__('language', 'en', 'change_lang', 'fr', 'es_language', 'hk', 'id', 126538, 'PageId', 'Articles', 'skip_header', 1, 'skip_footer', 1) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x55e762d11270)', 'language', 'en', 'change_lang', 'fr', 'es_language', 'hk', 'id', 126538, 'PageId', 'Articles', 'skip_header', 1, 'skip_footer', 1) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1302
eval {...} at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1292
HTML::Mason::Request::comp(undef, undef, undef, 'language', 'en', 'change_lang', 'fr', 'es_language', 'hk', 'id', 126538, 'PageId', 'Articles', 'skip_header', 1, 'skip_footer', 1) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1355
HTML::Mason::Request::scomp('HTML::Mason::Request::CGI=HASH(0x55e763e1dd48)', '/Stuff/PublicPage', 'language', 'en', 'change_lang', 'fr', 'es_language', 'hk', 'id', 126538, 'PageId', 'Articles', 'skip_header', 1, 'skip_footer', 1) called at /opt/kb/html/articles/index.html line 31
HTML::Mason::Commands::__ANON__('language', 'hk', 'change_lang', 'fr', 'id', 126538, 'language', 'en', 'change_lang', 'fr', 'es_language', 'hk', 'id', 126538) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x55e762b95dd0)', 'language', 'hk', 'change_lang', 'fr', 'id', 126538, 'language', 'en', 'change_lang', 'fr', 'es_language', 'hk', 'id', 126538) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1302
eval {...} at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1292
HTML::Mason::Request::comp(undef, undef, undef, 'language', 'hk', 'change_lang', 'fr', 'id', 126538, 'language', 'en', 'change_lang', 'fr', 'es_language', 'hk', 'id', 126538) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 955
HTML::Mason::Request::call_next('HTML::Mason::Request::CGI=HASH(0x55e763e1dd48)', 'language', 'en', 'change_lang', 'fr', 'es_language', 'hk', 'id', 126538) called at /opt/kb/html/autohandler line 143
HTML::Mason::Commands::__ANON__('language', 'hk', 'change_lang', 'fr', 'id', 126538) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x55e762b972f0)', 'language', 'hk', 'change_lang', 'fr', 'id', 126538) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1297
eval {...} at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 1292
HTML::Mason::Request::comp(undef, undef, undef, 'language', 'hk', 'change_lang', 'fr', 'id', 126538) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 481
eval {...} at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 481
eval {...} at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Request.pm line 433
HTML::Mason::Request::exec('HTML::Mason::Request::CGI=HASH(0x55e763e1dd48)') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/CGIHandler.pm line 179
eval {...} at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/CGIHandler.pm line 179
HTML::Mason::Request::CGI::exec('HTML::Mason::Request::CGI=HASH(0x55e763e1dd48)') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/Interp.pm line 342
HTML::Mason::Interp::exec(undef, undef, 'language', 'hk', 'change_lang', 'fr', 'id', 126538) called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/CGIHandler.pm line 110
eval {...} at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/CGIHandler.pm line 110
HTML::Mason::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH(0x55e762b28cc0)', 'HASH(0x55e763adcb80)') called at /opt/perl/perls/perl-5.14.4/lib/site_perl/5.14.4/HTML/Mason/CGIHandler.pm line 62
HTML::Mason::CGIHandler::handle_cgi_object('HTML::Mason::CGIHandler=HASH(0x55e762b28cc0)', 'CGI::Fast=HASH(0x55e763ae47c0)') called at /opt/kb/bin/handler.pl line 111
KB::ProcessMasonRequest('HTML::Mason::CGIHandler=HASH(0x55e762b28cc0)', 'CGI::Fast=HASH(0x55e763ae47c0)') called at /opt/kb/bin/kb.pl line 153
eval {...} at /opt/kb/bin/kb.pl line 153