Issue:
Why does the status show as “No Signal” in the Capture application?
Resolution:
It means Roxio Game Capture HD PRO device can’t detect video signal from the console you connect to.
There are a couple of possibilities:
- The console is not power on
- Cable connection is not setup properly according to the Getting Started Guide
- Video source is not supported. For example, if you are connection to a PS3, HDMI signal can’t be detected by Roxio Game Capture HD PRO device due to HDCP (protected video) by Sony. We suggest you to switch to Component (A/V) cable to connect between PS3 and Roxio Game Capture HD PRO. Please follow the instructions of PS3 setup on Getting Started Guide.
- The capture device or cable could be damaged
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