Issue: Invalid CD key error message during installation
- Verify there is no typo and no mix up with the letter O and number 0, S and 5, B and 8 etc. Also, CD key for most Roxio products is 17 characters long.
- Make sure the computer is connected to the internet.
- If installing from disc, try copying files from the disc to a folder on the hard drive then installing from hard drive.
Was this article helpful?
Tell us how we can improve it.