Invalid CD key error message during installation

2 users found this article helpful

Issue: Invalid CD key error message during installation

Resolution:

  1. Verify there is no typo and no mix up with the letter O and number 0, S and 5, B and 8 etc. Also, CD key for most Roxio products is 17 characters long.
  2. Make sure the computer is connected to the internet.
  3. If installing from disc, try copying files from the disc to a folder on the hard drive then installing from hard drive.

Was this article helpful?

Tell us how we can improve it.