General playback and performance issues when playing a DVD with CinePlayer

0 users found this article helpful

Follow the steps below to troubleshoot:

- Make sure DirectX 9 is installed

- Set the display properties to 1024x768, 16 bit color, 75Hz refresh rate.

- make sure the latest WHQL certified video card driver is installed.

- Make sure Hardware Acceleration is all the way to the right at Full within the display settings. (Start -> Control Panel -> Display -> Settings tab -> Advanced button -> Troubleshoot tab)

- Start -> Run -> type: dvdupgrd /detect then click OK. Make sure the Name for Detected DVD decoder is CinemasterVideo.dll.


Was this article helpful?

Tell us how we can improve it.