Symptoms:
When printing from the manual feed tray on a printer capable of duplexing (two-sided printing), the printer feeds an extra blank sheet after one-page jobs, and sometimes after multi-page jobs.
Cause:
Two-sided printing is enabled in the printer driver, WordPerfect, or both.
Resolutions:
There are multiple ways to address this depending on the workflow needed. Options one and two are best if one rarely prints two-sided documents. These options turn off two-sided printing by default.
Option three shows how to turn off two-sided printing on a per-envelope basis, while leaving it on as the default for all other WordPerfect documents.
1) Set the Print Driver to default to single sided printing:
- Click on your Windows menu and search for Printers & Scanners, then open Printers & Scanners.
- Click on the printer you would like.
- Click Manage.
- Click Printing Preferences.
- Change the 2-Sided Printing to 1-Sided for that printer.
2) Set WordPerfect to default to single sided printing:
- Open WordPerfect. If WordPerfect was open when you completed the steps above, save your work, then close and reopen WordPerfect.
- Type a few letters into WordPerfect
- Click File, Print
- Click the Layout Tab
- Under Two-Sided Printing, choose "Off"
- Click the Main tab at the top
- Click Edit Settings
- Ensure that "Layout" has a checkmark beside it on white background.
- If it does not, click on the checkbox until it is a black checkmark on a white background.
- Ensure the "Name for current settigns" field at the top reads "[Application Default]"
- Click "Save". If "Save" is greyed out, just close the edit settings window.
NOTE:
You can still print double-sided by choosing the Layout tab when you print and selecing Book or Tablet.
3) Print individual envelopes single sided:
- Open WordPerfect and any documents you're working with.
- If you have an address on screen, select it.
- Click Format, Envelope...
- Edit / correct the addresses and select the envelope size
- Click Create New
- Click File > Print (or click the print button on the task bar)
- Click the Layout tab at the top of the print dialog
- Enable Off under "Two-sided printing"
- Click Print
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