When trying to launch PaintShop Pro X9 the following error may occur:
![](https://kb.corel.com/Attachments/kcs-182022/vcomp110_1.jpg)
Reason: The VCOMP110.dll is part of Visual C++ 2012 and may have become damaged or corrupted.
To resolve this problem a repair on both the 32-bit and 64-bit C++ 2012 will need to be performed following these steps:
1. Using your web browser go to:
https://www.microsoft.com/en-ca/download/details.aspx?id=30679
2. Click on the download link
3. Download both the 32-bit (VSU_4\vcredist_X86.exe and 64-bit version
(VSU_4\vcredist_x64.exe)
![](https://kb.corel.com/Attachments/kcs-182022/Vcomp110_2.png)
4. Click on the Next box appearing towards the bottom right and save both the vcredist_x64.exe and vcredist_x86.exe files to the computer.
5. Once the download is complete run the vcredist_x64.exe and the .NET setup will start.
6. Once the setup window appears click on “Repair”
![](https://kb.corel.com/Attachments/kcs-182022/Vcomp110_3.png)
7. Once the repair process is complete, click on Close.
8. Repeat the process by running the vcredist_x86.exe to perform a repair on the 32-bit version.
9. Once the repair is complete, a system restart may need to be performed.
10. Once the computer has been restarted, try launching PaintShop Pro X9.
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