Resolving Video Burning Issues

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  1. Update to the latest version of Direct X from the Microsoft website below
    • Go to Microsoft DirectX download page.
    • Follow the on screen instructions to download the latest DirectX End-User Runtime.
    • Once the download has completed, locate and run the DirectX installation.
    • After installation, you will need to reboot your computer.
  2. Update your video drivers. To find out what video device you need to update.
    • Windows XP: Click on Start --> Run.
    • Windows 7 and Vista: Click on Start --> and click in the Search field to activate the cursor.
  3. Type "dxdiag" and click on the OK.
  4. Click the Display tab at the top of that window and note your Device Name and Manufacturer.
  5. You can access the drivers by visiting your computer manufacturer's website or by going to the video card manufacturer's website directly.


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