Symptoms
Uninstall of Painter Essentials is interrupted creating errors when attempting to reinstall
Cause
There are many scenarios in which this can occur.
Resolution
Part One - Windows Explorer
1) Open File Explorer
2) Navigate to C:\Windows\Installer
3) Change your view to "details"
4) Right-click on the sorting toolbar, and select Title
5) Click on Title to sort the list alphabetically
6) Scroll through the list, regarding the items under Title, and delete all Painter Essentials 8 entries
7) Change the location then to C:\Program Files\Corel
8) Delete the folder Painter Essentials 8
9) Change the location then to %temp%
10) Select all items and press SHIFT + Delete
NOTE: There will be some items which will not delete. This is fine. Simply click the checkbox to perform the action again automatically and click Skip
Part Two - Windows Registry
NOTE: Be sure once entering, to click File> Export> And save a copy of your registry before continuing. Be also sure that the Export Range on the bottom left, is set to All before you press save.
!) On your keyboard, hold the Windows Key down and tap the letter R
2) In the run box that appears, type in regedit and press enter
NOTE – To drill down to the necessary locations, simply double-click on each heading to expand the list
3) Navigate to the following locations and delete the keys specified:
Locations:
HKEY_CLASSES_ROOT > Installer > Products >
HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion > Installer > UserData > S-1-5-18 > Products
HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion > Uninstall
Keys:
0ACBFC351C08DF240A73C9C65441E630
18814F849E9D8024C9E7617F8AC48E15
3DCD63EBF992F294986B5DCD50A17187
46312B55EF632714784989BC6C893467
57B8F433DC2DEAD439D18411D8134387
6A96B54C01271B14EBBFD7CB662A82EB
6DC438AC3630C2246A5BDDB058CAA154
A2AAB02E4C30AF14A92147E38581E1E7
CAB9B37E681C8C642846953429961A55
EDB7F6500C2CCBD4BB50821387ED78EF
F0FE225853AB87D4494B0399343CF903
FB36D4D172E574D42AF3664E4B609D3B
4) Close the registry
5) Restart the computer
Grab the installer from https://www.painterartist.com/en/pages/download/ and reinstall. See if that works for the better for you and let me know how you fare.
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